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General FAQ's
Our most frequently asked question:
PAGER SERVICE
Q. I have an existing/old system. Do you offer any type of trade
in?
A. Yes, call us at 02 94122288 to find out what your trade in
value is for a new system.
- regardless of manufacturer/supplier
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Q.We have seen other discs on the market - what is the
difference?
A.What happened to 'Dolly the sheep'?
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Q.What is the difference between frequencies used on
the different systems?
A.The lower the frequency the cheaper to produce - in
most cases the lower frequency products satisfy the system
requirements with approximately a 300% margin regarding
'line-of-site' distance covered - refer to
Professional & Pilot Series.
However HME/UniPage produce equipment ranging from low (VHF) to
high (UHF) ensuring you pay only for the suitable solution
required for your venue.
Some manufacturers will not bear the cost of equipping
production facilities for multiple designs and frequency ranges
- don't be fooled by hype regarding 'we sell one frequency
because it is the best' - it's your money make sure it is used
properly!
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Q. What products are now offered by HME/UniPage?
A. HME/UniPage now offers Call-Ahead Seating,
Point-of-Sale, Table Management, Enterprise Software,
HME/UniPage iTV Network & Players Plus, HITS, WiFi - Hot Spots,
Wireless Guest Paging Systems, Wireless Server/Staff Paging
Systems, Touch screen Comment Cards, 2-Way Radios, Replace
Programs for Guest/server paging products, Gift Cards, and
Loyalty Programs
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ORDERING NEW PAGER SYSTEMS
Q. Can I order pagers today?
A. Of course! Call us at 02 94122288
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Q. Who do I contact to order pagers?
A. Call your local HME/UniPage sales representative or
call us at 02 94122288
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Q. How long does it take to get a new paging system?
A. Once you place your order, you should receive your new
paging system within 2 - 4 business days.
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PAGER SERVICE
Q. I have an existing/old system. Do you offer any type
of trade in?
A. Yes, call us at 02 94122288 to find out what your
trade in value is for a new system.
*Trade-ins welcome regardless of
manufacturer/supplier.
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Q. What pager systems will HME/UniPage service?
A. Generally all systems - call us to discuss.
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Q. Who do I contact for pager service?
A. Call us at 02 94122288
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Q. Where do I send my pagers for repair?
A. Send pagers to:
UniPage
PO Box 139
Chatswood, NSW, 2067, Australia
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Q. How long will it take to get replacement pagers?
A. Once your shipment arrives at HME/UniPage, the
standard turnaround time to ship your pagers out is two days.
Make sure to ask a customer service representative for shipping
details.
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Q. Who are some of your customers I might know who
have your paging system in my area?
A. For a list of current HME/UniPage paging customers
contact UniPage.
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